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DoorDash, Uber Eats & Grubhub Commission Fees: What They Really Cost Restaurants in 2026

LetMenu Team · August 10, 2026 · 9 min read

A restaurant worker handing packaged takeout containers to a delivery driver

Every restaurant that lists on DoorDash, Uber Eats, or Grubhub signs up knowing there's a commission. Far fewer restaurants know exactly how much it adds up to once every fee is counted — or how much of that could be avoided entirely.

How much do delivery apps actually charge?

Commission structures vary by platform and plan, but the pattern is consistent: a base commission tier around 15%, and premium tiers that climb to 25–30% in exchange for better placement and marketing support.

  • DoorDash — three partnership plans, roughly 15% (Basic), 25% (Plus), and 30% (Premier).
  • Uber Eats — commission commonly reaches up to 30% depending on delivery and marketing options selected.
  • Grubhub — a similar tiered structure, with reduced rates sometimes offered in exchange for a larger advertising budget.

15–30%

Typical commission range

3

Major platforms, similar tiers

2–3%

Payment processing on top

30–40%

Common effective cost

A restaurant kitchen staff member packing takeout food into delivery boxes
Every order placed through a delivery marketplace carries commission before it reaches the kitchen's bottom line.

Why the effective cost is higher than the sticker rate

The advertised commission is rarely the full story. A few line items that stack on top of it:

  • Payment processing fees — typically another 2–3% per transaction, charged separately from commission.
  • Mandatory promotions — many platforms periodically require discounts to maintain search visibility, cutting into margin without changing the commission line item.
  • Packaging — delivery-safe containers add a real per-order cost that dine-in service doesn't carry.

Worked example — $50 order

  • Order value: $50.00
  • Platform commission (28%): −$14.00
  • Payment processing (~2.5%): −$1.25
  • What reaches the restaurant: ≈ $34.75

And that's before food cost, packaging, and labor. Restaurant owners commonly report an effective cost closer to 30–40% of the order once every fee is accounted for — not the 15–20% headline rate they were quoted at signup.

See what a commission-free order actually looks like

LetMenu gives your restaurant its own branded ordering app, website, and dashboard — with zero per-order commission.

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Why restaurants still use delivery apps

Discovery is the honest answer. A new customer searching for food nearby can find a restaurant on a marketplace app with no marketing spend required — which is genuinely valuable for restaurants still building a customer base. That's why very few operators recommend dropping delivery apps outright.

The direct-ordering alternative

The smarter approach most restaurants land on isn't leaving delivery apps — it's building a direct, commission-free ordering channel for the customers who already know their name, while keeping the marketplace apps for new-customer discovery. Repeat customers — the highest-margin ones — order direct; new customers still find the restaurant through the marketplace.

How to reduce reliance on delivery apps without losing orders

  • Put a QR code linking to your own ordering site on every receipt and takeout box.
  • Replace the delivery-app link in your Instagram and website bio with your own ordering link.
  • Offer a small discount or loyalty perk exclusive to direct orders — still cheaper than 28% commission.
  • Track how your direct-order share grows month over month, and keep marketplace apps for the discovery they still provide.

Frequently asked questions

What commission do DoorDash, Uber Eats, and Grubhub charge?

Commission typically ranges from 15% to 30% per order depending on the plan tier, with payment processing fees of 2–3% usually charged on top.

Why is the effective cost higher than the advertised commission?

Payment processing fees, mandatory promotions, and packaging costs stack on top of the base commission, often pushing the real cost to 30–40% of the order.

Should restaurants stop using delivery apps entirely?

Most operators keep delivery apps for discovering new customers, while building a commission-free direct channel for repeat customers — running both in parallel rather than choosing one.

What's a commission-free alternative to delivery apps?

A white-label ordering system gives a restaurant its own branded app, website, and dashboard for direct orders, with no per-order commission.

Ready to keep more of every order?

Book a free walk-through and see your own branded ordering app, website, and dashboard running on your menu.

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